Rebuild with Precision
The restoration enterprise, orchestrated.
Connect Restoration is the patent-pending Enterprise Risk & Operational Orchestration Platform — an autonomous workflow engine that bridges the gap between a catastrophic loss and immediate mitigation. IoT sensing, an AI Emergency Call-Center, and a restoration-native CRM, running as one connected loop from first alert to final invoice.
| ID / Location | Model | Primary Data | Environmental |
|---|---|---|---|
| Elevator Pit — 01 | SLD | Liquid Detected | 21.5°C / 55% RH |
| Server Room Rack 12 | ZLD | Secure | 20.1°C / 48% RH |
| HVAC Closet — 3F | SLD | Secure | 22.8°C / 51% RH |
| Sprinkler Riser — B1 | MLD | Secure | 19.8°C / 60% RH |
From first drop of water to final invoice — without administrative lag.
Traditional systems are passive: digital filing cabinets that wait for a human to type. Connect Restoration is an active engine. It senses the loss, qualifies the opportunity, and orchestrates the response — the operator directs the work instead of chasing it.
Sensors detect the event
LPWAN spot, zone, and membrane leak detectors monitor elevator pits, HVAC closets, server rooms, and sprinkler risers continuously — and flag the loss at minute zero.
The AI Emergency Call-Center engages
Agentic voice and SMS interaction answers 24/7 intake, works branching qualification scripts, and turns raw alerts and inquiries into qualified, insurance-triaged leads.
The workflow engine runs the job
One click converts the lead to a job. Scope, estimates, scheduling, margins, and carrier-ready reports flow from data entered once — reused everywhere.
Built for proactive property restoration — not reactive.
Restoration CRM
A relational engine where every customer, COI, job, scope line, estimate, schedule, and payment lives in one connected system. Enter data once — it flows everywhere.
Explore CRM → RiskIoT Solution
The Connect Restoration Sensor Family — LPWAN spot, zone, and membrane leak detection engineered for the places commercial water losses actually begin.
Explore IoT → IntelligenceAI Emergency Call-Center
Agentic voice and SMS that answers emergency intake 24/7, qualifies leads with branching scripts, and converts them to live jobs in one click.
Explore AI Call-Center →See the orchestration engine run a loss end to end.
Book a live walkthrough — from a sensor alert to a qualified lead to a scoped, estimated, carrier-documented job.
Built inside a working restoration operation — not a software lab.
Connect Restoration was engineered on the ground, running live water, fire, and storm losses in a real franchise territory. Every screen, report, and automation exists because someone in the field needed it — and the whole architecture is now patent-pending.
Eliminate the administrative lag between catastrophe and mitigation.
Every hour of lag — the unanswered 3 a.m. call, the re-keyed address, the report that takes an afternoon to assemble — compounds the loss and erodes the margin. Our mission is to remove that lag entirely, so operators spend their attention on judgment and relationships, not paperwork.
From management to orchestration.
A traditional CRM records history; it doesn't drive reality. Our patent-pending architecture is an autonomous workflow engine: it holds the state of every job, runs the routine steps on its own, and surfaces only the decisions that need a human. The operator stops being the memory and muscle of the business — and becomes its decision-maker.
The principles behind the platform.
Speed is mercy
In restoration, minutes decide whether a building loses a mechanical room or a floor. Everything we build is measured in lag removed.
Trust the record
Honest data, never invented. A fact entered once is the single source of truth — for the crew, the carrier, and the adjuster. Our reports say plainly when a source didn't report.
Field-proven, standards-based
IICRC S500-aligned mitigation justification, carrier-ready exports, and workflows shaped by live territory operations — not conference-room theory.
From job sites to a patent filing.
The operator was the engine
Running a live restoration territory meant carrying every open job in your head, re-typing the same address onto the next form, and chasing status by phone. The work moved only because someone pushed it.
Detection, qualification, and orchestration belong together
Sensors without dispatch are alarms. Call centers without property data are guesswork. A CRM without automation is a filing cabinet. The value is in the connection — one loop, one record, zero re-keying.
A patent-pending orchestration architecture
We engineered a system where Connect Restoration Sensor Family telemetry, agentic voice/SMS qualification, and an autonomous restoration workflow engine operate as one — and filed to protect it.
Proven in a live franchise territory
The platform runs real storm campaigns, real COI programs, and real jobs today — and is now available to forward-thinking restoration franchises and commercial property portfolios.
Want to run your territory at machine speed?
Whether you own a restoration franchise, manage properties, or work in insurance — we'd love to talk.
Not a filing cabinet. An autonomous workflow engine.
Every customer, contractor, center of influence, lead, job, scope line, estimate, schedule entry, payment, document, photo, and note is one record in one relational system. Enter a fact once, in the right field, and the platform reuses it in every screen, report, and export — from first lead to final invoice.
A COI engine that turns relationships into revenue.
Adjusters, fire chiefs, realtors, plumbers, property managers — the centers of influence who send you work become intelligence-rich records. The platform stores AI-generated background summaries, mapped mutual connections, and tailored mitigation and construction selling strategies for every contact, ranked by Tier and Grade.
- Priority Tier & Grade — rank who a contact is, and how the relationship is earning
- One-click Marketing Strategy Reports — branded, contact-specific strategy sheets generated from stored intelligence
- Meeting logs, referral chains, and warm-intro mapping that keep the whole network traceable
The Job record: scope, estimate, schedule, and margin in one place.
A multi-room loss grid captures granular scope by trade code. Line-item estimates build from a standardized LineItems drawer. Scheduling coordinates mitigation contractors and subs. The Accounting tab shows real-time margin analysis per trade — with variance warnings before an overrun becomes a surprise.
- Multi-room mitigation scope with equipment fleet tracking and automated scope exports
- Line-item estimates with financial totals and QuickBooks connection
- Real-time margin analysis and a date ladder that keeps every job's lifecycle honest
- Documents, photos, and Docusketch timelines attached to the record — never to someone's memory
Carrier-ready reports — a button, not an afternoon.
The report generators assemble polished, defensible documents from data you already logged: an IICRC S500-aligned Mitigation Justification, a Mitigation-to-Rebuild comparison, Job Costing with true margins, an Overview rebuild-and-coverage guide, and a Weekly Update the adjuster actually reads.
- IICRC S500 Mitigation Justification — the standards-based case for every drying decision
- Mitigation-to-Rebuild comparison that protects scope through the handoff
- Job Costing, Overview, and Weekly Update reports generated in one click
When severe weather hits, the platform already has a plan.
The Storm Impact Report pulls live National Weather Service warnings, NOAA storm reports, hail and wind data, and utility outage tracking across your territory ZIP codes — then ranks every ZIP most-to-least affected and turns it into a crew-targeting and sales-opportunity worksheet. Honest data, never invented: if a source didn't report, the report says so.
- Territory impact ranking by wind, flood, and hail exposure per ZIP
- The 1″ hail advisory line that separates cosmetic from claim-worthy
- Weather tracking and storm-event checklists that convert the report into booked work
Stop carrying the operation in your head.
See how one record, entered once, runs the whole job — in a guided demo.
The Connect Restoration Sensor Family: engineered for where commercial losses begin.
Most commercial water damage spreads silently in the places nobody looks — elevator pits, HVAC closets, server-room sub-floors, sprinkler risers. Our LPWAN sensor network catches the loss at minute zero and hands the event directly to the AI Call-Center and the orchestration engine.
Point detection at the exact locations losses start: below condensate pumps and drain pans, at elevator pit ladders, under fixtures, and at sprinkler-riser flanges where a slow drip precedes a failure.
A flexible sensing cable routed around perimeters, corridors, and server-room sub-floors — any moisture along its entire run raises the alert and lights the zone on the monitoring map.
Detection sheets deployed above drop ceilings beneath plumbing and fire-suppression lines — moisture on the membrane triggers an electrical signal to the annunciator before the first stained tile.
Telemetry built for structural reality.
Warehouses have forklifts. Kitchens have mop water. Basements have no cell signal. The Connect Restoration Sensor Family is deployed with survivability in mind: LPWAN radio reaches through concrete, and strategic deployment architecture keeps units mounted away from impact zones and false-trigger sources.
- Long-range, ultra-low-power radio that penetrates commercial structures
- Deployment architecture designed around forklift paths, mop lines, and high-friction zones
- NFC tap-to-provision commissioning — installed and reporting in minutes
ZLD cable: a perimeter that feels every drop.
The zone leak detection cable routes along baseboards, around server-room raised floors, and across corridor perimeters. Wherever water reaches any point of the run, the cable reports — turning an entire floor into a single, continuously monitored sensor.
- Perimeter and corridor protection for LVP, hardwood, and raised floors
- Sub-floor coverage beneath server racks and network equipment
- Zone mapping that shows exactly which run detected moisture
Placed where the risk actually lives.
Deployment guides map recommended sensor placement room by room: spot detectors at the base of elevator pit ladders and machine rooms, below HVAC condensate pumps and drain pans, at fire-sprinkler riser flanges, and in commercial kitchens shielded from daily mop water.
- Elevator pits & machine rooms — groundwater seepage and hydraulic leaks
- HVAC closets — condensate pan overflow before ceiling damage
- Server rooms — condensation and sub-floor moisture before data loss
- Commercial kitchens & warehouses — shielded, impact-aware placements
Every sensor, one live table — tied to the response loop.
The Active Sensor Network view shows every unit's location, model, primary status, environmental readings, battery, and signal in real time, with dynamic alert pinning that pushes trouble to the top. Sensors and their alerts attach to contact records in the CRM — so an alert isn't a notification, it's the first step of a dispatch.
- Real-time matrix with dynamic alert pinning
- Battery and signal health for the whole fleet at a glance
- Sensor & Sensor Alert records linked to the properties and COIs they protect
A business case the building owner can underwrite.
The Commercial Risk Assessment & ROI Matrix maps a building's real exposure — rooftop mechanical penthouses, vertical piping risers, restrooms, server rooms, subterranean elevator pits — against the cost of smart detection, quantifying damage reduction, business-interruption savings, and premium impact.
- Building-by-building risk mapping from penthouse to pit
- ROI quantified across repairs, interruption, premiums, and water waste
- Monitoring-as-a-service revenue programs for restoration operators
Give every property a sense of danger.
Talk to us about Connect Restoration Sensor Family coverage for a single building or an entire portfolio.
Every emergency answered. Every lead qualified. Around the clock.
Losses don't wait for business hours. Our agentic voice and SMS engine answers 24/7 emergency intake, works structured qualification scripts, and hands the CRM a fully-briefed, insurance-triaged lead — while your competitors' phones ring out.
A calm, expert voice in the worst moment.
Whether the loss arrives by phone, SMS, sensor alert, or the 24/7 intake landing page, the AI conducts a structured emergency intake — name, address, type of loss, insurance coverage — capturing the exact fields the Job record needs, in the right order, so nothing is missed and nothing is re-keyed.
- Zero hold time, unlimited simultaneous conversations
- Structured intake matching the Job header field-for-field
- Insurance-covered-loss triage from the first exchange
- Campaign-tagged landing pages that file every lead automatically
Branching scripts that route every scenario cleanly.
Each campaign carries a prompt written as a script: an opener, qualification questions, and a tailored AI response for every labeled scenario — started vs. not-started reconstruction, insured vs. not, interested now vs. later. The engine works the whole lead roster by voice and SMS, and live Leads / Success / % metrics show conversion climbing in real time.
- Scenario-branched scripts with a tailored response per path
- Geofenced community campaigns after storm events
- Live campaign metrics — leads, successes, conversion rate
From qualified lead to live job — nothing re-keyed.
When a prospect qualifies, one click on Convert creates the Job record and carries the name, address, phone, email, loss type, and insurance status straight into the Job header. The roster keeps the conversion history; the orchestration engine takes it from there.
- Lead roster with SMS response tracking and conversion flags
- One-click Convert — every field flows into the Job record
- The full conversation attached to the job for estimators and adjusters
No more missed 3 a.m. calls
After-hours calls are where restoration jobs are won and lost. The AI answers all of them — and wins them.
Your team, amplified
The multi-step communication work that ties up account managers for hours runs without anyone sitting over it — humans handle the calls that need judgment.
Consistent, documented, calm
Every caller gets the same expert intake and the same follow-through — with the conversation on the record, every time.
Hear it answer. Watch it convert.
Book a live demo and place a test call to the AI emergency line yourself.
Claims are won on the record. Ours writes itself.
Connect Claims turns the data your team already logs — sensor readings, call transcripts, notes, photos, scope lines, and estimates — into a defensible, carrier-ready claim file. Every report, snapshot, and status update is generated from the single source of truth, so the record is always current and always consistent.
The whole claim at a glance — pulled, never re-typed.
Every claim document opens with a Claim Detail block assembled straight from the job and customer records: the insured, the carrier and assigned claim representative, the property, claim and policy numbers, date of loss, loss type, the measurement report the estimate is built on, the mortgagee, and the approved figures.
- Carrier, claim #, and policy # matched to the format your carrier's system uses
- Approved figures tracked — RCV, recoverable depreciation, and deductible
- Loss type and measurement reports shared with the carrier from day one
Objective proof of when the loss began — and what you did about it.
Sensor telemetry establishes the origin and timing of the loss. The AI Call-Center transcript documents the first report. Timestamped notes, photos, and Docusketch timelines record every action taken. The claim file isn't reconstructed after the fact — it accumulates in real time.
- Sensor readings as evidence of loss origin and timing
- Word-for-word intake transcripts attached to the record
- A continuous timeline of scope, decisions, and site activity
Every drying decision defended by the standard.
The IICRC S500 Mitigation Justification report makes the standards-based case for the work performed, and the Mitigation-to-Rebuild comparison protects the scope through the handoff to reconstruction — so disputes get settled by the record, not by negotiation stamina.
- IICRC S500 Mitigation Justification generated in one click
- Mitigation-to-Rebuild comparison that keeps scope from leaking between phases
- Job Costing with true margins — know your position before the call
A one-page Claim Status Summary the adjuster actually reads.
As your team logs notes through the week, the Weekly Update gathers and summarizes them automatically: a Claim Snapshot up top, then Achieved This Week and Focus for Next Week side by side. One click turns a week of field notes into a clean, customer-ready status — no one writes a letter from scratch.
- Built from the week's notes — a faithful record, not a template
- Achieved / Focus columns that keep owner, adjuster, and crew aligned
- Plain-English updates that keep customers calm through long jobs
Fewer disputes
When origin, timing, scope, and standards are all on the record, there's less to argue about — and less left to goodwill.
Faster settlements
Complete, consistent documentation moves through carrier review faster — which means faster payment and healthier cash flow.
Calmer owners
Weekly, plain-English updates keep property owners informed and reassured through a long, stressful loss.
Bring a claim file no one wants to fight.
See how the record assembles itself — from the first sensor alert to the approved figures — in a guided demo.
Let's connect your response loop.
Tell us about your franchise, operation, or portfolio and we'll set up a live walkthrough of the patent-pending platform.
Call us
262.468.8774 · 24/7 line — answered by our own AI
jbaucom@connectrestoration.com
Headquarters
Greater Milwaukee, Wisconsin — serving restoration franchises and commercial portfolios nationwide
Partnerships
Franchise groups, insurers, and property managers — ask about our partner program
We respond within one business day. Your information is never shared.
Request received
Thanks — our team will reach out within one business day to schedule your demo.